Instructor Name:	Carl Pfaffenberg
Email:	cpfaff@sfasu.edu
University:	Stephen F. Austin State University
Course Name:	Residential and Lodging Operations
Category:	Hospitality
Course Number:	HMS 302.501
Course Overview:	Principles of management required for the lodging facilities in the hospitality industry.  Concepts  include residential and lodging operations, guest expectations, food, beverage and maintenance  services, promotions, budget control, personnel and security.